Freshservice to C-Desk
migration service
Smooth , no special knowledge or coding required. A complete Freshservice to C-Desk data migration tool.
Freshservice to C-Desk
Your best tool for Freshservice to C-Desk data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Just pick the records you need to migrate and set off with the transition right away.Easy migration
No specific knowledge or skill needed. Just select what data will go to the new solution and see the miracle happening.Record completion
Transfer your help desk data in full to ensure that no ticket has lost essential customer service information.Easy procedure
No need to worry about scripting or constantly control each piece of info moved.
Just link your source and target, tick what you want to take to a new database and let the system deal with the rest for you.
Data dependency
Your information migrates complete and we mean it.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our staff members have access to your credentials or other information.
You can be certain with HDM no data breaches will take place.
You control the process
Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service provider, we aim to offer the best possible migration tool. Nevertheless, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Freshservice to C-Desk
Strong safety of your data
The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in C-Desk.Next
Sustained connection between object and people
When migrating your data from Freshservice to C-Desk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshservice to C-Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshservice to C-Desk work
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Prepare
Sign up and go to our migration service.
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Connect Freshservice
Select and connect your Freshservice service desk with HDM.
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Connect C-Desk
Give access to your C-Desk account.
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Clarify your needs
Let us know what parts of your migration you want to modify
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Get your preferences estimated
We shall investigate your case and get back to you with a total price and a scope of tasks.
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Migrate from Freshservice to C-Desk everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your C-Desk import
Our staff would be more than happy to run a customized migration if you have specific requirements.
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