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Freshservice to Cayzu
migration service

Smooth , no special skill set or programming required. A complete Freshservice to Cayzu data migration software.

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Your best tool for Freshservice to Cayzu data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Simply decide on customer info you need to transfer and start the transition when comfortable.
Simple transition process
No tech expertise required. Just choose what data will go to the target platform and observe the wonders happening.
Record structure maintenance
Move your help desk data in full to make certain that no ticket is missing vital customer support information.
Effortless process

You don’t have to bother about scripting or continuously watch each record moved.

Just attach both platforms, choose what you need to migrate and let the Migration Wizard deal with the rest for you.

Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is paramount

You data is key which is why we created a system that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

Data mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might ever need.

Efficient out-of-the-box solution

In only a couple of buttons to press it will be possible to pick what goes where, when it goes, and in what order.

Our developers took customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Good service first

Apart from providing great customer support services, we always aim to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are continuously making great strides to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from Freshservice to Cayzu

Castle gates

Strong privacy of your data

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right places in Cayzu.

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Retained association between object and people

When migrating your data from Freshservice to Cayzu we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshservice to Cayzu

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshservice to Cayzu work

  • Prepare

    Sign up and go to our migration wizard.

  • Opt and link your Freshservice service desk with HDM.

  • Connect Cayzu

    Grant access to your Cayzu account.

  • Express your business needs

    Let us know what elements of your migration you want to modify

  • Get your preferences estimated

    We'll investigate your application and send you with a total price and a scope of tasks.

  • Migrate from Freshservice to Cayzu all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Cayzu import

Our staff would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation

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