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Freshservice to Bomgar
migration service

Extremely easy , no special knowledge or programming required. A complete Freshservice to Bomgar data migration instrument.

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The best Freshservice to Bomgar tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Simply choose customer info you need to move and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target system and observe the magic happening.
Data completion
Migrate your help desk info in full to make certain that no ticket is missing essential customer support information.
Easy process

You don’t have to bother about coding or constantly watch each piece of info moved.

Just attach your source and target, choose what you need to migrate and let the Migration Wizard do the remainder.

Data dependency

Your customer data comes unite , you can take our word.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind thick walls. Not even all our staff members can access to your credentials or other information.

You can be certain with HDM no hacker attacks are possible.

You’re in control

Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Simple & effective

In only a couple of buttons to press it is possible to pick what goes where, when it starts, and in what order.

Our tech engineers considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a migration service supplier, we work to offer the most effective migration tool. Yet, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Freshservice to Bomgar

Castle gates

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in Bomgar.

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Maintained association between object and people

When migrating your records from Freshservice to Bomgar we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshservice to Bomgar

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Freshservice to Bomgar work

  • Get ready

    Sign-up and go to our migration software.

  • Opt and link your Freshservice service desk with HDM.

  • Connect Bomgar

    Give access to your Bomgar account.

  • Clarify your needs

    Let us understand precisely what components of your migration you wish to tweak

  • Have your needs estimated

    We will investigate your case and send you with a total price and a scope of tasks.

  • Migrate from Freshservice to Bomgar all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Bomgar import

Our team would be more than happy to run a personalized migration in case you have specific needs.
Get a price estimation

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