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Freshservice to Adobe Experience Manager
migration service

Trouble-free , no special know how or programming required. A complete Freshservice to Adobe Experience Manager data migration software.

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The best Freshservice to Adobe Experience Manager tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Just pick the records you need to move and set off with the transition immediately.
Easy transition process
No specific expertise required. Just choose what data will go to the new solution and see the magic happening.
Data structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing essential customer support details.
Easy process

No need to worry about scripting or constantly control each record moved.

Just link both platforms, tick what you need to take to a new database and allow the system deal with the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure intact.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is priority

You data is key which is why we developed a method that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

Data mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.

Efficient out-of-the-box solution

In only a couple of clicks you will be able to choose the data arrangement, when it starts, and how.

Our developers took customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service first

Outside of producing great customer support services, we always strive to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are always making great strides to improve the core experience.


Why you should use Help Desk Migration to migrate data from Freshservice to Adobe Experience Manager

Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in Adobe Experience Manager.

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Sustained relation between object and people

When migrating your records from Freshservice to Adobe Experience Manager we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Freshservice to Adobe Experience Manager

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Freshservice to Adobe Experience Manager work

  • Get ready

    Sign-up and go to our migration software.

  • Pick and link your Freshservice support desk with HDM.

  • Give the right to access your Adobe Experience Manager account.

  • Express your requirements

    Let us understand precisely what elements of your migration you would like to fine-tune

  • Get your requirements estimated

    We will analyze your case and get back to you with a total price and a scope of tasks.

  • Migrate from Freshservice to Adobe Experience Manager everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Adobe Experience Manager import

Our team would be more than happy to perform a personalized migration in case you have specific requirements.
Get a price estimation

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