Freshdesk to Zoho Mail
migration service

Effortless , no special know how or coding required. A complete Freshdesk to Zoho Mail data migration instrument.

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Your best tool for Freshdesk to Zoho Mail data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Simply pick what data you need to transfer and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the target solution and enjoy the wonders happening.
Record structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost critical customer service details.
Automated migration

Worried that you’ll need advanced skills to migrate your info? Worry not as we made sure that our tool simple to use as possible.

Attach the platforms, select data, click ok, and the migration is ready!

Data maintenance

Your information migrates unite and we mean it.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our employees have see your credentials or records.

You may be sure that with HDM no data breaches are possible.

Data mapping

Pick information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select anything you might ever need.

Guided migration

If this is your first migration, worry not. Helpful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service provider, we work to deliver the best possible migration tool. However, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Freshdesk to Zoho Mail

Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in Zoho Mail.

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Sustained connection between object and people

When migrating your data from Freshdesk to Zoho Mail we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshdesk to Zoho Mail

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshdesk to Zoho Mail work

  • Prepare

    Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Freshdesk to Zoho Mail.

  • Connect Freshdesk

    Complete the form with necessary credentials to make it possible for our data migration tool to access information from your current help desk.

  • Connect Zoho Mail

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the data could be moved according to your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Zoho Mail all data

    When everything's tested out, choose a quiet time with the least load on the support department and start migrating from Freshdesk to Zoho Mail.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Zoho Mail import

Our staff would be more than happy to perform a personalized migration if you have special requirements.
Get a price estimation

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