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Freshdesk to Zoho Desk
migration service

Smooth , no special expertise or coding required. A complete Freshdesk to Zoho Desk data migration software.

More details

Your best tool for Freshdesk to Zoho Desk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Just choose what data you need to move and start the transition right away.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new system and enjoy the magic happening.
Record completion
Move your help desk records in full to make sure that no ticket is missing essential customer service information.
Automated migration

Scared that you’ll need special skills to move your info? Don’t be as we ensured that our tool is as easy to use as possible.

Connect the platforms, choose records, click ok, and you’re done!

Data dependency

Your information comes complete and we mean it.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our staff members have access to your passwords or records.

You can be sure that with HDM no hacker attacks are possible.

Record mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.

Simple & effective

In just a couple of clicks it is possible to select the data arrangement, when it goes, and in what order.

Our developers considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer priority

As a migration service provider, we strive to offer the best possible migration tool. However, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Freshdesk to Zoho Desk

Castle gates

Strong privacy of your information

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in Zoho Desk.

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When migrating your data from Freshdesk to Zoho Desk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Freshdesk to Zoho Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshdesk to Zoho Desk work

  • Prepare

    Start off by creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Freshdesk to Zoho Desk.

  • Fill out the form with necessary credentials to permit our data migration tool to access data from your current help desk.

  • Connect Zoho Desk

    Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Zoho Desk all data

    Once everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from Freshdesk to Zoho Desk.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Zoho Desk import

Our staff would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation

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