96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Freshdesk to Zent.io
migration service

Effortless , no special expertise or coding required. A complete Freshdesk to Zent.io data migration tool.

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Trustworthy and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & Precise
We've taken into account all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to switch from Freshdesk to Zent.io

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right destinations in Zent.io.

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When migrating your data from Freshdesk to Zent.io we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Freshdesk to Zent.io

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Freshdesk to Zent.io work

  • Prepare

    Sign-up and go to our migration service.

  • Choose and link your Freshdesk support desk with HDM.

  • Connect Zent.io

    Grant access to your Zent.io account.

  • Explain your requirements

    Let us understand precisely what components of your migration you wish to fine-tune

  • Get your needs estimated

    We will investigate your application and send you with a price range and a scope of tasks.

  • Migrate from Freshdesk to Zent.io everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Zent.io import

Our staff would be more than happy to run a personalized migration in case you have specific requirements.
Get a price estimation

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Help Desk Migration service


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