Freshdesk to WonderDesk
migration service
Trouble-free , no special expertise or programming required. A complete Freshdesk to WonderDesk data migration tool.
Freshdesk to WonderDesk
The best Freshdesk to WonderDesk tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and tool development processes. Simply decide on the records you need to move and start the transition when comfortable.Easy migration
No specific knowledge or skill required. Just select what data will go to the target platform and see the magic happening.Data completion
Transfer your help desk info in full to ensure that no ticket is missing essential customer service information.Easy process
You don’t have to bother about scripting or continuously watch each record transferred.
Just attach your source and target, pick what you want to migrate and let the system deal with the rest for you.
Data dependency
Your customer data comes unite and we mean it.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind thick walls. Not even all our staff members have access to your credentials or records.
You may rest assured that with HDM no data breaches are possible.
Record mapping
Choose data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to select just about everything you might ever need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service supplier, we aim to offer the best possible migration tool. Nevertheless, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Freshdesk to WonderDesk
Strong safety of your records
The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right places in WonderDesk.Next
Sustained association between object and people
When migrating your records from Freshdesk to WonderDesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshdesk to WonderDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshdesk to WonderDesk work
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Get ready
Sign-up and go to our migration software.
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Link Freshdesk
Choose and connect your Freshdesk service desk with HDM.
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Connect WonderDesk
Grant the right to access your WonderDesk account.
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Describe your needs
Let us know exactly what aspects of your migration you want to adjust
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Have your needs estimated
We'll analyze your application and send you with a total price and a scope of work.
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Migrate from Freshdesk to WonderDesk all data
Move all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your WonderDesk import
Our team would be more than happy to run a customized migration in case you have specific demands.
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