96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Freshdesk to USU Valuemation (ITSDM)
migration service

Extremely easy , no special skill set or programming required. A complete Freshdesk to USU Valuemation (ITSDM) data migration instrument.

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Secure and Reputable
Your passwords along with data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.
Full & Accurate
We've handled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of information

Why you should use Help Desk Migration to migrate data from Freshdesk to USU Valuemation (ITSDM)

Strong security of your records

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in USU Valuemation (ITSDM).

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Maintained connectivity between object and people

When migrating your records from Freshdesk to USU Valuemation (ITSDM) we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Freshdesk to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from Freshdesk to USU Valuemation (ITSDM) work

  • Get ready

    Sign-up and go to our migration software.

  • Select and connect your Freshdesk support desk with HDM.

  • Give access to your USU Valuemation (ITSDM) account.

  • Explain your needs

    Let us know exactly what components of your migration you want to tweak

  • Have your requirements estimated

    We'll research your case and send you with a cost and a scope of work.

  • Migrate from Freshdesk to USU Valuemation (ITSDM) all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
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Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?
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Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your USU Valuemation (ITSDM) import

Our team would be more than happy to perform a custom migration in case you have special demands.
Get a price estimation

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Help Desk Migration service


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