Freshdesk to USU Valuemation (ITSDM)
migration service

Automated tool

Worried that you’ll have to use special skills to move your info? Worry not as we ensured that our tool interface user friendly as it can possibly be.

Link the help desks, choose data, click ok, and you’re done!

Intact data links

Starting from the ticket requester to every comment author, all you records will keep their initial connections intact.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive where you expected.

Data safety is paramount

Information is everything which is why we developed a system that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

You control the process

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Helpful and intuitive on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Except providing great customer service, we always strive to improve our customer service.

As a company, we want you to experience best possible service, which is why we are constantly putting so much effort to increase the general experience.