Freshdesk to Trakdesk
migration service
Extremely easy , no special know how or coding required. A complete Freshdesk to Trakdesk data migration instrument.
Freshdesk to Trakdesk
The best Freshdesk to Trakdesk tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and script development processes. Just decide on customer info you need to migrate and start the transition immediately.Effortless transition process
No special expertise needed. Just pick what data will go to the new platform and observe the miracle happening.Data structure maintenance
Migrate your help desk info in full to ensure that no ticket is missing essential customer support information.Automated tool
Worried that you’ll need special skills to move your customer service data? Don’t be as we made sure that our tool accessible as possible.
Link the help desks, choose records, click ok, and the migration is ready!
Intact data links
From sender information to phone number connection, your entire database will keep their initial connections maintained.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you expected.
Security is priority
You data is everything which is why we designed a method that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
Data mapping
Choose information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to select anything you might ever need.
Efficient out-of-the-box solution
In just a couple of clicks it will be possible to pick what goes where, when it goes, and how.
Our tech engineers took customer experience as a priority and ensured that it will be possible to use the system to its fullest.
Good service first
Except producing great customer support services, we always strive to improve our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are constantly making great strides to increase the general experience.
Why you should use Help Desk Migration to migrate data from Freshdesk to Trakdesk
Strong security of your records
The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right places in Trakdesk.Next
Maintained connectivity between object and people
When migrating your records from Freshdesk to Trakdesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshdesk to Trakdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshdesk to Trakdesk work
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Get ready
Sign-up and go to our migration service.
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Link Freshdesk
Select and link your Freshdesk service desk with HDM.
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Connect Trakdesk
Grant the right to access your Trakdesk account.
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Clarify your needs
Let us know what aspects of your migration you need to fine-tune
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Have your needs estimated
We will investigate your application and send you with a cost and a scope of tasks.
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Migrate from Freshdesk to Trakdesk all data
Transfer all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your Trakdesk import
Our team would be more than happy to perform a customized migration in case you have specific demands.
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