Freshdesk to Thulium
migration service
Extremely easy , no special know how or programming required. A complete Freshdesk to Thulium data migration software.
Freshdesk to Thulium
The best Freshdesk to Thulium tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid complex data audit and code development processes. Simply pick customer info you need to move and set off with the transition right away.Easy transition process
No specific expertise required. Just choose what data will go to the target solution and observe the magic happening.Data structure maintenance
Transfer your help desk info in full to make sure that no ticket is missing critical customer service details.Easy process
No need to worry about coding or continuously control each piece of info transferred.
Just link your source and target, choose what you want to take to a new database and allow the system do the remainder.
Data maintenance
Your customer data comes unite and we mean it.
Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is behind thick walls. Not even all our employees have see your credentials or other information.
You can be certain with HDM no hacker attacks are possible.
You’re in control
Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service supplier, we strive to deliver the best possible migration tool. Yet, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from Freshdesk to Thulium
Strong safety of your records
The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right destinations in Thulium.Next
Sustained link between object and people
When migrating your records from Freshdesk to Thulium we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshdesk to Thulium
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshdesk to Thulium work
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Get ready
Sign-up and go to our migration wizard.
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Link Freshdesk
Opt and connect your Freshdesk support desk with HDM.
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Connect Thulium
Give access to your Thulium account.
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Explain your needs
Let us know exactly what elements of your migration you want to adjust
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Get your preferences estimated
We'll analyze your application and get back to you with a cost and a scope of work.
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Migrate from Freshdesk to Thulium everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your Thulium import
Our team would be more than happy to perform a custom migration in case you have special requirements.
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