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Freshdesk to Teamwork Desk
migration service

Smooth , no special knowledge or programming required. A complete Freshdesk to Teamwork Desk data migration instrument.

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Your best tool for Freshdesk to Teamwork Desk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Simply choose customer info you need to transfer and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target system and observe the wonders happening.
Record completion
Migrate your help desk data in full to make sure that no ticket has lost vital customer support information.
Effortless procedure

No need to worry about coding or constantly control each record transferred.

Just attach your source and target, pick what you want to migrate and allow the Migration Wizard do the remainder.

Data dependency

Your customer info migrates unite , you can take our word.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our team members can access to your credentials or records.

You can be certain with HDM no hacker attacks are possible.

Record mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.

Step-by-step instructions

If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service supplier, we work to propose the most effective migration tool. Yet, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Freshdesk to Teamwork Desk

Castle gates

Strong security of your data

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right places in Teamwork Desk.

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Maintained connection between object and people

When migrating your data from Freshdesk to Teamwork Desk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshdesk to Teamwork Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshdesk to Teamwork Desk work

  • Prepare

    Start by creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Freshdesk to Teamwork Desk.

  • Complete the form with required credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Connect Teamwork Desk

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Choose the records you need to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Teamwork Desk everything

    When everything's tested, find a quiet time with the minimal load on the support team and begin migrating from Freshdesk to Teamwork Desk.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Teamwork Desk import

Our staff would be more than happy to run a custom migration if you have particular needs.
Get a price estimation

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