Freshdesk to Teamwork Desk
migration service
Smooth , no special knowledge or programming required. A complete Freshdesk to Teamwork Desk data migration instrument.
Freshdesk to Teamwork Desk
Your best tool for Freshdesk to Teamwork Desk data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Simply choose customer info you need to transfer and start the transition when comfortable.Effortless migration
No special knowledge or skill required. Just pick what data will go to the target system and observe the wonders happening.Record completion
Migrate your help desk data in full to make sure that no ticket has lost vital customer support information.Effortless procedure
No need to worry about coding or constantly control each record transferred.
Just attach your source and target, pick what you want to migrate and allow the Migration Wizard do the remainder.
Data dependency
Your customer info migrates unite , you can take our word.
Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our team members can access to your credentials or records.
You can be certain with HDM no hacker attacks are possible.
Record mapping
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.
Step-by-step instructions
If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service supplier, we work to propose the most effective migration tool. Yet, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Freshdesk to Teamwork Desk
Strong security of your data
The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right places in Teamwork Desk.Next
Maintained connection between object and people
When migrating your data from Freshdesk to Teamwork Desk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshdesk to Teamwork Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshdesk to Teamwork Desk work
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Prepare
Start by creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Freshdesk to Teamwork Desk.
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Link Freshdesk
Complete the form with required credentials to make it possible for our data migration tool to fetch information from your current help desk.
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Connect Teamwork Desk
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
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Select objects
Choose the records you need to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences
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Migrate small amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Teamwork Desk everything
When everything's tested, find a quiet time with the minimal load on the support team and begin migrating from Freshdesk to Teamwork Desk.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Teamwork Desk import
Our staff would be more than happy to run a custom migration if you have particular needs.
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