Freshdesk to TeamSupport
Smooth, no special skill set or programming required. A complete Freshdesk to TeamSupport data migration instrument.
Your best tool for Freshdesk to TeamSupport data migrationNo need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resourcesAvoid complex data audit and script development processes. Just choose what data you need to migrate and set off with the transition right away.
Effortless transition processNo special expertise required. Just pick what data will go to the new system and enjoy the miracle happening.
Record structure maintenanceMigrate your help desk info in full to make certain that no ticket is missing vital customer service information.
No need to worry about scripting or continuously watch each piece of info moved.
Just link both platforms, tick what you want to migrate and allow the tool do the rest for you.
Starting from the ticket requester to every comment author, your entire database will keep their prior connections untouched.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive how you left it.
Data safety is priority
You data is everything which is why we created a method that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
You’re in charge
Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.
If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Apart from producing great customer support services, we always strive to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to enhance the core experience.
Reasons to use Help Desk Migration to migrate data from Freshdesk to TeamSupport
Strong security of your recordsThe migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department.
Exceptional data mappingOur service allows mapping standard and even custom fields, thus helping you to be sure that the records end up in the right places in TeamSupport.
Maintained relation between object and peopleWhen migrating your data from Freshdesk to TeamSupport we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Freshdesk to TeamSupport
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshdesk to TeamSupport work
Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Freshdesk to TeamSupport.
Fill in the form with necessary credentials to permit our data migration tool to fetch records from your current help desk.
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Choose the information you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs.
Migrate limited amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to TeamSupport everything
Once everything's tested, choose a quiet time with the least load on the support staff and start migrating from Freshdesk to TeamSupport.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
Let a specialist perform your TeamSupport import
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