Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Freshdesk to Talkus
migration service

Smooth , no special knowledge or coding required. A complete Freshdesk to Talkus data migration tool.

More details

Your best tool for Freshdesk to Talkus data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Simply decide on the records you need to move and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target platform and see the magic happening.
Record completion
Move your help desk records in full to make sure that no ticket is missing critical customer service details.
Easy procedure

No need to worry about scripting or continuously control each piece of info moved.

Just attach your source and target, tick what you need to take to a new database and let the Migration Wizard do the rest for you.

Data dependency

Your information comes unite and we mean it.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our employees have see your passwords or records.

You may be certain with HDM no data breaches will take place.

You control the process

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Simple & effective

In just a couple of buttons to press it will be possible to choose the data arrangement, when it goes, and how.

Our tech engineers took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service provider, we aim to deliver the best possible migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Freshdesk to Talkus

Castle gates

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right destinations in Talkus.

Next

Retained connectivity between object and people

When migrating your data from Freshdesk to Talkus we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Freshdesk to Talkus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshdesk to Talkus work

  • Prepare

    Register and go to our migration tool.

  • Choose and connect your Freshdesk support desk with HDM.

  • Grant the right to access your Talkus account.

  • Explain your business needs

    Let us know exactly what elements of your migration you wish to fine-tune

  • Have your needs estimated

    We will research your application and get back to you with a cost and a scope of tasks.

  • Migrate from Freshdesk to Talkus all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Talkus import

Our staff would be more than happy to run a custom migration in case you have special demands.
Get a price estimation

Blog Articles You Might Find Useful

Is Migrating Historical Data Worth the Splurge?

So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents…

Top 5 Help Desk Features We Love. And You Should Too

No matter what industry you work in, you are bound to hear stuff such as, automation, tickets, knowledge base. All these seemingly insignificant things form…

The Enterprise Data Migration Checklist to Switch Help Desks

Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control…

Book a Call
cancel
%s
— %s