Freshdesk to SysAid
migration service
Effortless , no special knowledge or coding required. A complete Freshdesk to SysAid data migration instrument.
Freshdesk to SysAid
Your best tool for Freshdesk to SysAid data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Simply choose customer info you need to migrate and start the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target system and observe the miracle happening.Record completion
Migrate your help desk records in full to ensure that no ticket is missing vital customer support details.Easy procedure
No need to worry about scripting or continuously watch each piece of info transferred.
Just link both platforms, choose what you need to migrate and allow the system deal with the remainder.
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their prior connections untouched.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive where you left it.
Data safety is priority
You data is everything which is why we created a tool that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.
You control the process
Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.
Simple & effective
In just a couple of buttons to press it is possible to pick the data arrangement, when it goes, and in what order.
Our developers considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Great service first
Apart from producing great customer support services, we always strive to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to enhance the core experience.
Reasons to use Help Desk Migration to switch from Freshdesk to SysAid
Strong security of your information
The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in SysAid.Next
Maintained association between object and people
When migrating your data from Freshdesk to SysAid we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshdesk to SysAid
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshdesk to SysAid work
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Prepare
Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Freshdesk to SysAid.
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Connect Freshdesk
Fill in the form with requested credentials to make it possible for our data migration tool to access records from your current help desk.
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Link SysAid
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Select objects
Choose the information you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs
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Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to SysAid all data
When everything's validated, find a quiet time with the least load on the support team and start migrating from Freshdesk to SysAid.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your SysAid import
Our staff would be more than happy to run a customized migration in case you have particular needs.
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