Freshdesk to Support Desk
migration service
Trouble-free , no special know how or coding required. A complete Freshdesk to Support Desk data migration software.
Freshdesk to Support Desk
The best Freshdesk to Support Desk tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and code development processes. Just choose what data you need to migrate and start the transition when comfortable.Simple transition process
No tech expertise needed. Just choose what data will go to the new system and enjoy the miracle happening.Data structure maintenance
Move your help desk data in full to make sure that no ticket has lost vital customer support details.Automated tool
Afraid that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool accessible as possible.
Connect the help desks, choose records, click ok, and you’re done!
Data maintenance
Your information migrates complete , you can take our word.
Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your information is safe and sound with us. Not even all our team members can see your credentials or records.
You may be sure that with HDM no data breaches will take place.
Data mapping
Select records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might ever need.
Efficient out-of-the-box solution
In just a few clicks it is possible to select what goes where, when it goes, and how.
Our developers took customer experience as an essential factor and ensured that you will be able to use the system to its fullest.
Customer service as priority
As a data import service provider, we strive to propose the most effective migration tool. However, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from Freshdesk to Support Desk
Strong privacy of your data
The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in Support Desk.Next
Retained relation between object and people
When migrating your records from Freshdesk to Support Desk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshdesk to Support Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshdesk to Support Desk work
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Get ready
Sign up and go to our migration service.
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Connect Freshdesk
Select and link your Freshdesk support desk with HDM.
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Connect Support Desk
Grant the right to access your Support Desk account.
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Express your requirements
Let us know what elements of your migration you would like to tweak
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Have your preferences estimated
We shall analyze your application and get back to you with a price and a scope of tasks.
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Migrate from Freshdesk to Support Desk everything
Move all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your Support Desk import
Our team would be more than happy to perform a custom migration if you have particular needs.
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