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Freshdesk to SteadyPoint Office 365 Help desk
migration service

Trouble-free , no special know how or coding required. A complete Freshdesk to SteadyPoint Office 365 Help desk data migration instrument.

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The best Freshdesk to SteadyPoint Office 365 Help desk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Just decide on the records you need to migrate and set off with the transition right away.
Effortless transition process
No special expertise needed. Just pick what data will go to the new platform and see the miracle happening.
Data structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost vital customer service details.
Effortless procedure

You don’t have to bother about coding or continuously control each piece of info moved.

Just attach both platforms, pick what you need to take to a new database and allow the tool do the remainder.

Intact connections

From sender information to phone number connection, all you records will keep their initial connections maintained.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive how you expected.

Security is paramount

Information is everything which is why we designed a method that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You’re in control

Take complete control of your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks it will be possible to choose the data arrangement, when it starts, and how.

Our developers took user experience as a priority and made sure that you will be able to use the system to its fullest.

Great service first

Except providing great customer service, we always aim to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to migrate data from Freshdesk to SteadyPoint Office 365 Help desk

Castle gates

Strong security of your information

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in SteadyPoint Office 365 Help desk.

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Maintained connectivity between object and people

When migrating your records from Freshdesk to SteadyPoint Office 365 Help desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Freshdesk to SteadyPoint Office 365 Help desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Freshdesk to SteadyPoint Office 365 Help desk work

  • Get ready

    Register and go to our migration tool.

  • Connect Freshdesk

    Pick and connect your Freshdesk support desk with HDM.

  • Give the right to access your SteadyPoint Office 365 Help desk account.

  • Outline your business needs

    Let us know exactly what aspects of your migration you wish to adjust

  • Have your needs estimated

    We will research your application and get back to you with a total price and a scope of tasks.

  • Migrate from Freshdesk to SteadyPoint Office 365 Help desk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your SteadyPoint Office 365 Help desk import

Our team would be more than happy to perform a custom migration if you have particular demands.
Get a price estimation

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