Freshdesk to Spiceworks
migration service
Smooth , no special expertise or programming required. A complete Freshdesk to Spiceworks data migration tool.
Freshdesk to Spiceworks
Your best tool for Freshdesk to Spiceworks data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Just decide on customer info you need to migrate and set off with the transition immediately.Simple migration
No tech knowledge or skill required. Just select what data will go to the new platform and observe the miracle happening.Record completion
Move your help desk records in full to make certain that no ticket has lost vital customer service information.Effortless procedure
You don’t have to bother about coding or continuously control each record transferred.
Just link your source and target, tick what you need to take to a new database and let the system do the remainder.
Data dependency
Your customer info migrates complete and we mean it.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our team members have access to your passwords or other information.
You can be sure that with HDM no hacker attacks are possible.
Record mapping
Pick data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.
Simple & effective
In only a few clicks it will be possible to pick the data arrangement, when it starts, and in what order.
Our developers considered user experience as a priority and made sure that it will be possible to use the system to its fullest.
Customer priority
As a migration service supplier, we aim to propose the best possible migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Freshdesk to Spiceworks
Strong privacy of your information
The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right places in Spiceworks.Next
Retained link between object and people
When migrating your data from Freshdesk to Spiceworks we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshdesk to Spiceworks
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshdesk to Spiceworks work
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Prepare
Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Freshdesk to Spiceworks.
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Link Freshdesk
Fill in the form with necessary credentials to allow our data migration tool to access records from your current help desk.
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Connect Spiceworks
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Select objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be moved based upon your needs
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Migrate small amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Spiceworks everything
When everything's validated, find a quiet time with the minimal load on the support staff and start migrating from Freshdesk to Spiceworks.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Spiceworks import
Our staff would be more than happy to run a personalized migration if you have particular demands.
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