Freshdesk to Spiceworks Cloud
migration service
Trouble-free , no special skill set or coding required. A complete Freshdesk to Spiceworks Cloud data migration instrument.
Freshdesk to Spiceworks Cloud
The best Freshdesk to Spiceworks Cloud tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid the system analysis and script development processes. Simply pick customer info you need to transfer and set off with the transition when comfortable.Easy transition process
No specific expertise needed. Just pick what data will go to the target solution and observe the wonders happening.Data structure maintenance
Transfer your help desk records in full to ensure that no ticket has lost critical customer service details.Effortless procedure
No need to worry about scripting or continuously control each record moved.
Just attach both platforms, tick what you want to migrate and let the tool do the rest for you.
Preserved data links
From sender information to phone number connection, your entire database will keep their prior data structure untouched.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Security is priority
Information is key which is why we created a method that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
Data mapping
Choose information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.
Step-by-step instructions
If this is your first migration, worry not. Useful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Except producing great customer service, we always aim to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are constantly making great strides to increase the general experience.
Why you should use Help Desk Migration to migrate data from Freshdesk to Spiceworks Cloud
Strong safety of your information
The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in Spiceworks Cloud.Next
Sustained link between object and people
When migrating your records from Freshdesk to Spiceworks Cloud we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshdesk to Spiceworks Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshdesk to Spiceworks Cloud work
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Get ready
Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Freshdesk to Spiceworks Cloud.
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Connect Freshdesk
Complete the form with requested credentials to make it possible for our data migration tool to retrieve information from your current help desk.
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Link Spiceworks Cloud
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Spiceworks Cloud everything
Once everything's validated, find a quiet time with the least load on the support department and start migrating from Freshdesk to Spiceworks Cloud.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your Spiceworks Cloud import
Our team would be more than happy to perform a customized migration if you have special requirements.
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