Freshdesk to Sitehelpdesk
migration service

Smooth , no special skill set or programming required. A complete Freshdesk to Sitehelpdesk data migration software.

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Your best tool for Freshdesk to Sitehelpdesk data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Just decide on the records you need to transfer and set off with the transition right away.
Simple transition process
No tech expertise required. Just choose what data will go to the new platform and see the wonders happening.
Record structure maintenance
Move your help desk records in full to make sure that no ticket has lost essential customer support information.
Automated migration

Scared that you’ll have to use advanced skills to move your customer service data? Don’t be as we ensured that our tool interface accessible as it can possibly be.

Attach the help desks, choose data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive how you left it.

Data safety is paramount

You data is key which is why we developed a system that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

You control the process

Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks it will be possible to choose the data arrangement, when it starts, and how.

Our tech engineers considered customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Except providing great customer support services, we always aim to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to migrate data from Freshdesk to Sitehelpdesk

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right places in Sitehelpdesk.

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Retained connection between object and people

When migrating your data from Freshdesk to Sitehelpdesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Freshdesk to Sitehelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshdesk to Sitehelpdesk work

  • Prepare

    Register and go to our migration software.

  • Connect Freshdesk

    Pick and link your Freshdesk service desk with HDM.

  • Give the right to access your Sitehelpdesk account.

  • Explain your business needs

    Let us know exactly what elements of your migration you wish to modify

  • Get your requirements estimated

    We'll analyze your case and send you with a price range and a scope of tasks.

  • Migrate from Freshdesk to Sitehelpdesk everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Sitehelpdesk import

Our staff would be more than happy to perform a custom migration if you have specific demands.
Get a price estimation

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