96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Freshdesk to Sightcall
migration service

Extremely easy , no special knowledge or coding required. A complete Freshdesk to Sightcall data migration software.

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Risk-free and Reliable
Your passwords along with records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & Precise
We've handled all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of information

Why you should use Help Desk Migration to switch from Freshdesk to Sightcall

Strong privacy of your information

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right destinations in Sightcall.

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Retained association between object and people

When migrating your records from Freshdesk to Sightcall we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Freshdesk to Sightcall

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Freshdesk to Sightcall work

  • Get ready

    Register and go to our migration service.

  • Choose and connect your Freshdesk support desk with HDM.

  • Connect Sightcall

    Grant the right to access your Sightcall account.

  • Express your business needs

    Let us know what parts of your migration you would like to adjust

  • Get your needs estimated

    We will research your application and send you with a cost and a scope of work.

  • Migrate from Freshdesk to Sightcall all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Sightcall import

Our team would be more than happy to run a personalized migration in case you have specific requirements.
Get a price estimation

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Help Desk Migration service


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