Freshdesk to Sightcall
migration service
Extremely easy , no special knowledge or coding required. A complete Freshdesk to Sightcall data migration software.
Freshdesk to Sightcall
The best Freshdesk to Sightcall tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and code development processes. Simply pick the records you need to move and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target solution and see the magic happening.Data completion
Move your help desk records in full to make certain that no ticket is missing essential customer service details.Simple and easy process
No need to worry about scripting or continuously watch each record transferred.
Just attach both platforms, choose what you want to take to a new database and let the system do the remainder.
Intact data links
From sender information to phone number connection, your entire database will keep their initial data structure maintained.
You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Security is priority
Information is key which is why we designed a method that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
Record mapping
Pick records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might ever need.
Guided migration
If this is your first migration, don’t worry. Useful and insightful on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Except producing great customer service, we always want to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to enhance the general experience.
Why you should use Help Desk Migration to switch from Freshdesk to Sightcall
Strong privacy of your information
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right destinations in Sightcall.Next
Retained association between object and people
When migrating your records from Freshdesk to Sightcall we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshdesk to Sightcall
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshdesk to Sightcall work
-
Get ready
Register and go to our migration service.
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Link Freshdesk
Choose and connect your Freshdesk support desk with HDM.
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Connect Sightcall
Grant the right to access your Sightcall account.
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Express your business needs
Let us know what parts of your migration you would like to adjust
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Get your needs estimated
We will research your application and send you with a cost and a scope of work.
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Migrate from Freshdesk to Sightcall all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Sightcall import
Our team would be more than happy to run a personalized migration in case you have specific requirements.
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