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Freshdesk to ServiceDock
migration service

Trouble-free , no special know how or programming required. A complete Freshdesk to ServiceDock data migration tool.

More details

The best Freshdesk to ServiceDock tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply choose what data you need to move and start the transition right away.
Simple transition process
No tech expertise required. Just select what data will go to the target system and enjoy the magic happening.
Data structure maintenance
Move your help desk records in full to ensure that no ticket has lost critical customer support details.
Simple and easy procedure

No need to worry about scripting or continuously control each record moved.

Just link both platforms, pick what you want to migrate and let the tool do the rest for you.

Intact connections

From sender information to phone number connection, all you records will keep their initial connections intact.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Security is paramount

You data is everything which is why we developed a tool that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

Data mapping

Choose data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might ever need.

Step-by-step instructions

If this is your first migration, worry not. Useful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Except providing great customer support services, we always want to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to improve the core experience.


Why you should use Help Desk Migration to migrate data from Freshdesk to ServiceDock

Castle gates

Strong privacy of your information

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in ServiceDock.

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Retained connectivity between object and people

When migrating your records from Freshdesk to ServiceDock we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshdesk to ServiceDock

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Freshdesk to ServiceDock work

  • Get ready

    Register and go to our migration wizard.

  • Connect Freshdesk

    Opt and link your Freshdesk support desk with HDM.

  • Connect ServiceDock

    Grant access to your ServiceDock account.

  • Express your needs

    Let us understand precisely what parts of your migration you want to fine-tune

  • Have your requirements estimated

    We shall investigate your application and get back to you with a cost and a scope of tasks.

  • Migrate from Freshdesk to ServiceDock everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your ServiceDock import

Our team would be more than happy to perform a customized migration if you have special needs.
Get a price estimation

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