Freshdesk to ServiceDock
migration service
Trouble-free , no special know how or programming required. A complete Freshdesk to ServiceDock data migration tool.
Freshdesk to ServiceDock
The best Freshdesk to ServiceDock tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid complex data audit and tool development processes. Simply choose what data you need to move and start the transition right away.Simple transition process
No tech expertise required. Just select what data will go to the target system and enjoy the magic happening.Data structure maintenance
Move your help desk records in full to ensure that no ticket has lost critical customer support details.Simple and easy procedure
No need to worry about scripting or continuously control each record moved.
Just link both platforms, pick what you want to migrate and let the tool do the rest for you.
Intact connections
From sender information to phone number connection, all you records will keep their initial connections intact.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Security is paramount
You data is everything which is why we developed a tool that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
Data mapping
Choose data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to pick anything you might ever need.
Step-by-step instructions
If this is your first migration, worry not. Useful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Except providing great customer support services, we always want to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to improve the core experience.
Why you should use Help Desk Migration to migrate data from Freshdesk to ServiceDock
Strong privacy of your information
The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in ServiceDock.Next
Retained connectivity between object and people
When migrating your records from Freshdesk to ServiceDock we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshdesk to ServiceDock
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshdesk to ServiceDock work
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Get ready
Register and go to our migration wizard.
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Connect Freshdesk
Opt and link your Freshdesk support desk with HDM.
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Connect ServiceDock
Grant access to your ServiceDock account.
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Express your needs
Let us understand precisely what parts of your migration you want to fine-tune
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Have your requirements estimated
We shall investigate your application and get back to you with a cost and a scope of tasks.
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Migrate from Freshdesk to ServiceDock everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your ServiceDock import
Our team would be more than happy to perform a customized migration if you have special needs.
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