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Freshdesk to Seamlessdesk
migration service

Smooth , no special skill set or coding required. A complete Freshdesk to Seamlessdesk data migration tool.

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Your best tool for Freshdesk to Seamlessdesk data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Just pick the records you need to move and set off with the transition right away.
Effortless transition process
No special expertise needed. Just select what data will go to the new solution and see the magic happening.
Record structure maintenance
Migrate your help desk data in full to make sure that no ticket is missing critical customer service information.
Automated migration

Afraid that you’ll need special skills to move your info? Don’t be as we ensured that our tool interface user friendly as it can possibly be.

Connect the help desks, pick records, click ok, and you’re done!

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure intact.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive how you left it.

Data safety is priority

Information is key which is why we developed a tool that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

You control the process

Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to choose the data arrangement, when it starts, and in what order.

Our tech engineers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Good service first

Apart from producing great customer service, we always strive to develop our customer service.

As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from Freshdesk to Seamlessdesk

Castle gates

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in Seamlessdesk.

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Maintained association between object and people

When migrating your data from Freshdesk to Seamlessdesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Freshdesk to Seamlessdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshdesk to Seamlessdesk work

  • Prepare

    Sign up and go to our migration tool.

  • Select and connect your Freshdesk service desk with HDM.

  • Give access to your Seamlessdesk account.

  • Explain your requirements

    Let us know what elements of your migration you would like to adjust

  • Get your requirements estimated

    We shall research your case and get back to you with a price range and a scope of tasks.

  • Migrate from Freshdesk to Seamlessdesk everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Seamlessdesk import

Our staff would be more than happy to perform a custom migration in case you have special requirements.
Get a price estimation

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