Freshdesk to SolarWinds Service Desk (Samanage)
migration service
Extremely easy , no special skill set or programming required. A complete Freshdesk to SolarWinds Service Desk (Samanage) data migration instrument.
Freshdesk to SolarWinds Service Desk (Samanage)
The best Freshdesk to SolarWinds Service Desk (Samanage) tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid complex data audit and script development processes. Just decide on the records you need to migrate and set off with the transition right away.Effortless transition process
No special expertise required. Just pick what data will go to the new platform and see the miracle happening.Data structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost critical customer service information.Simple and easy process
No need to worry about coding or constantly control each record moved.
Just attach your source and target, choose what you need to take to a new database and allow the system deal with the rest for you.
Data maintenance
Your customer data migrates complete and we mean it.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our employees have access to your passwords or other information.
You can be sure that with HDM no hacker attacks are possible.
Data mapping
Choose information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.
Efficient out-of-the-box solution
In only a few clicks it will be possible to choose the data arrangement, when it starts, and in what order.
Our developers considered user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Customer service as priority
As a data import service supplier, we work to deliver the best possible migration tool. Nevertheless, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from Freshdesk to SolarWinds Service Desk (Samanage)
Strong security of your records
The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right places in SolarWinds Service Desk (Samanage).Next
Maintained link between object and people
When migrating your records from Freshdesk to SolarWinds Service Desk (Samanage) we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshdesk to SolarWinds Service Desk (Samanage)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshdesk to SolarWinds Service Desk (Samanage) work
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Get ready
Start with setting up Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Freshdesk to SolarWinds Service Desk (Samanage).
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Link Freshdesk
Fill in the form with necessary credentials to permit our data migration tool to access information from your current help desk.
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Connect SolarWinds Service Desk (Samanage)
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences
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Migrate small amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to SolarWinds Service Desk (Samanage) all data
Once everything's tested out, determine a quiet time with the least load on the support team and begin migrating from Freshdesk to SolarWinds Service Desk (Samanage).
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your SolarWinds Service Desk (Samanage) import
Our team would be more than happy to perform a customized migration if you have special demands.
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