Freshdesk to RSTickets!Pro
migration service

Trouble-free, no special skill set or programming required. A complete Freshdesk to RSTickets!Pro data migration instrument.

More details

The best Freshdesk to RSTickets!Pro tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply choose the records you need to transfer and start the transition right away.
Simple transition process
No tech expertise required. Just pick what data will go to the target system and see the wonders happening.
Data structure maintenance
Move your help desk info in full to make certain that no ticket is missing critical customer support details.
Simple and easy process

No need to worry about coding or constantly watch each piece of info moved.

Just link both platforms, tick what you need to migrate and allow the Migration Wizard deal with the rest for you.

Intact connections

From sender information to phone number connection, all you records will keep their previous connections maintained.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive how you left it.

Security is paramount

Information is everything which is why we designed a method that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

You’re in control

Take complete control of your information with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press it is possible to choose the data arrangement, when it goes, and how.

Our tech engineers took user experience as a priority and made sure that you will be able to use the system to its fullest.

Good service first

Outside of providing great customer service, we always want to improve our customer service.

As a company, we want you to experience best possible service, which is why we are constantly putting so much effort to increase the core experience.


Why you should use Help Desk Migration to migrate data from Freshdesk to RSTickets!Pro

Castle gates

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department.

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields, thus helping you to be sure that the data end up being in the right destinations in RSTickets!Pro.

Next

When migrating your records from Freshdesk to RSTickets!Pro we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Freshdesk to RSTickets!Pro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Freshdesk to RSTickets!Pro work

  • Get ready

    Sign-up and go to our migration software.

  • Choose and link your Freshdesk support desk with HDM.

  • Grant the right to access your RSTickets!Pro account.

  • Clarify your needs

    Let us know what aspects of your migration you wish to tweak

  • Have your needs estimated

    We will research your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Freshdesk to RSTickets!Pro everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your RSTickets!Pro import

Our team would be more than happy to perform a personalized migration in case you have special needs.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Migration Checklist: Essential Steps You Should Take

Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…

Picking the Best Help Desk Software for a Small Business

There was a time when the amount of help desk solutions was not only scarce but those that were available weren’t exactly hot stuff. But…

CRM or Help Desk — What’s the Difference Anyway?

The modern business structure splits into two these days. One is team CRM and the other is team Help Desk. “But why the divide? Aren’t…

Book a Call
cancel
%s
— %s