Freshdesk to RingCentral Engage Digital
migration service

Extremely easy , no special skill set or programming required. A complete Freshdesk to RingCentral Engage Digital data migration tool.

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The best Freshdesk to RingCentral Engage Digital tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply choose what data you need to transfer and start the transition immediately.
Easy transition process
No specific expertise required. Just select what data will go to the target system and enjoy the wonders happening.
Data structure maintenance
Transfer your help desk records in full to make certain that no ticket is missing essential customer support information.
Simple and easy process

No need to worry about coding or continuously watch each record moved.

Just attach your source and target, pick what you want to migrate and let the Migration Wizard do the remainder.

Data maintenance

Your customer data comes unite , you can take our word.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind thick walls. Not even all our staff members can access to your credentials or records.

You can be sure that with HDM no hacker attacks are possible.

Data mapping

Pick data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.

Guided migration

If this is your first migration, don’t worry. Useful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service supplier, we aim to offer the most effective migration tool. However, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Freshdesk to RingCentral Engage Digital

Castle gates

Strong safety of your information

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in RingCentral Engage Digital.

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Sustained association between object and people

When migrating your records from Freshdesk to RingCentral Engage Digital we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshdesk to RingCentral Engage Digital

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Freshdesk to RingCentral Engage Digital work

  • Get ready

    Register and go to our migration software.

  • Opt and link your Freshdesk service desk with HDM.

  • Connect RingCentral Engage Digital

    Grant access to your RingCentral Engage Digital account.

  • Express your requirements

    Let us know what aspects of your migration you would like to modify

  • Get your requirements estimated

    We shall research your application and send you with a price and a scope of tasks.

  • Migrate from Freshdesk to RingCentral Engage Digital all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your RingCentral Engage Digital import

Our team would be more than happy to perform a personalized migration in case you have specific needs.
Get a price estimation

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