Freshdesk to Rhino Support
migration service

Effortless , no special knowledge or coding required. A complete Freshdesk to Rhino Support data migration software.

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Your best tool for Freshdesk to Rhino Support data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Simply pick what data you need to transfer and set off with the transition right away.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target solution and enjoy the wonders happening.
Record completion
Migrate your help desk data in full to make sure that no ticket has lost critical customer service information.
Simple and easy procedure

No need to worry about coding or continuously watch each piece of info moved.

Just link both platforms, tick what you need to migrate and allow the Migration Wizard do the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive how you left it.

Data safety is priority

Information is everything which is why we developed a method that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

You’re in charge

Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Simple & effective

In just a few buttons to press you will be able to select what goes where, when it starts, and how.

Our developers considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Great service first

Except producing great customer service, we always want to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to switch from Freshdesk to Rhino Support

Castle gates

Strong security of your data

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right places in Rhino Support.

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Maintained connection between object and people

When migrating your data from Freshdesk to Rhino Support we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshdesk to Rhino Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshdesk to Rhino Support work

  • Prepare

    Sign up and go to our migration service.

  • Connect Freshdesk

    Choose and connect your Freshdesk service desk with HDM.

  • Connect Rhino Support

    Give the right to access your Rhino Support account.

  • Outline your needs

    Let us know exactly what components of your migration you need to tweak

  • Have your requirements estimated

    We will analyze your application and send you with a price range and a scope of tasks.

  • Migrate from Freshdesk to Rhino Support everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Rhino Support import

Our staff would be more than happy to run a custom migration if you have special requirements.
Get a price estimation

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