Freshdesk to Re:Desk
migration service
Effortless , no special knowledge or coding required. A complete Freshdesk to Re:Desk data migration tool.
Freshdesk to Re:Desk
Your best tool for Freshdesk to Re:Desk data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Simply choose the records you need to transfer and start the transition right away.Simple migration
No tech knowledge or skill needed. Just select what data will go to the target system and see the wonders happening.Record completion
Move your help desk data in full to make certain that no ticket has lost essential customer service details.Automated migration
Afraid that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool user friendly as it can possibly be.
Link the help desks, choose data, click ok, and you’re done!
Intact data links
From sender information to phone number connection, all you records will keep their previous connections untouched.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Security is paramount
Information is everything which is why we created a method that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
Record mapping
Pick data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might ever need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Except providing great customer service, we always aim to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to increase the core experience.
Reasons to use Help Desk Migration to switch from Freshdesk to Re:Desk
Strong privacy of your data
The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in Re:Desk.Next
Retained connectivity between object and people
When migrating your data from Freshdesk to Re:Desk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshdesk to Re:Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshdesk to Re:Desk work
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Prepare
Sign up and go to our migration tool.
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Connect Freshdesk
Choose and connect your Freshdesk support desk with HDM.
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Link Re:Desk
Grant access to your Re:Desk account.
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Outline your needs
Let us know exactly what parts of your migration you want to adjust
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Have your preferences estimated
We will analyze your case and get back to you with a total price and a scope of tasks.
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Migrate from Freshdesk to Re:Desk everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Re:Desk import
Our staff would be more than happy to run a personalized migration if you have specific needs.
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