Freshdesk to Reamaze
migration service
Smooth , no special skill set or coding required. A complete Freshdesk to Reamaze data migration software.
Freshdesk to Reamaze
Your best tool for Freshdesk to Reamaze data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and code development processes. Just pick what data you need to transfer and start the transition immediately.Effortless transition process
No special expertise needed. Just choose what data will go to the new solution and enjoy the wonders happening.Record structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing vital customer service information.Simple and easy process
No need to worry about scripting or constantly control each piece of info moved.
Just attach both platforms, pick what you need to migrate and let the system deal with the rest for you.
Intact data links
From sender information to phone number connection, your entire database will keep their prior data structure intact.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive how you expected.
Security is priority
You data is key which is why we developed a method that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
You control the process
Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Efficient out-of-the-box solution
In just a couple of clicks you will be able to select what goes where, when it goes, and in what order.
Our software took customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Customer service first
Apart from producing great customer support services, we always want to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are constantly putting so much effort to increase the general experience.
Reasons to use Help Desk Migration to migrate data from Freshdesk to Reamaze
Strong security of your records
The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right places in Reamaze.Next
Maintained association between object and people
When migrating your data from Freshdesk to Reamaze we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshdesk to Reamaze
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshdesk to Reamaze work
-
Prepare
Start with preparing Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Freshdesk to Reamaze.
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Link Freshdesk
Complete the form with required credentials to allow our data migration tool to retrieve information from your current help desk.
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Link Reamaze
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences
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Migrate limited amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Reamaze all data
Once everything's tested, determine a quiet time with the least load on the support staff and start migrating from Freshdesk to Reamaze.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Reamaze import
Our staff would be more than happy to perform a personalized migration in case you have particular requirements.
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