Freshdesk to Podium
migration service
Trouble-free , no special knowledge or programming required. A complete Freshdesk to Podium data migration tool.
Freshdesk to Podium
The best Freshdesk to Podium tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and tool development processes. Just choose customer info you need to move and start the transition immediately.Easy migration
No specific knowledge or skill required. Just select what data will go to the new system and observe the magic happening.Data completion
Transfer your help desk records in full to ensure that no ticket has lost vital customer service information.Automated tool
Scared that you’ll have to use advanced skills to move your info? Don’t be as we ensured that our tool accessible as it can possibly be.
Connect the platforms, pick records, click ok, and the migration is ready!
Data dependency
Your customer data migrates complete and we mean it.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our team members have access to your passwords or records.
You may be certain with HDM no data breaches are possible.
You’re in control
Manage your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, worry not. Useful and insightful on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service supplier, we aim to propose the best possible migration tool. Yet, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Freshdesk to Podium
Strong safety of your information
The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right places in Podium.Next
Sustained link between object and people
When migrating your records from Freshdesk to Podium we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshdesk to Podium
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshdesk to Podium work
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Get ready
Register and go to our migration wizard.
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Connect Freshdesk
Select and connect your Freshdesk service desk with HDM.
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Link Podium
Grant the right to access your Podium account.
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Explain your requirements
Let us know exactly what elements of your migration you need to modify
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Get your requirements estimated
We'll investigate your application and send you with a the overall cost and a scope of work.
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Migrate from Freshdesk to Podium everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Podium import
Our team would be more than happy to run a customized migration if you have particular needs.
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