Freshdesk to osTicket
migration service
Effortless , no special expertise or coding required. A complete Freshdesk to osTicket data migration software.
Freshdesk to osTicket
Your best tool for Freshdesk to osTicket data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and code development processes. Simply decide on customer info you need to move and set off with the transition immediately.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target platform and observe the magic happening.Record completion
Transfer your help desk info in full to ensure that no ticket is missing vital customer support information.Automated migration
Worried that you’ll need special skills to migrate your customer service data? Don’t be as we ensured that our tool interface user friendly as it can possibly be.
Attach the help desks, choose records, click ok, and the migration is ready!
Data dependency
Your information comes unite , you can take our word.
Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your information is behind impenetrable walls. Not even all our team members can access to your passwords or other information.
You can be sure that with HDM no data breaches will take place.
You control the process
Manage your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Guided migration
If this is your first migration, don’t worry. Helpful and simplified on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service provider, we strive to propose the most effective migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Freshdesk to osTicket
Strong safety of your records
The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in osTicket.Next
Sustained connection between object and people
When migrating your data from Freshdesk to osTicket we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshdesk to osTicket
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshdesk to osTicket work
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Prepare
Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Freshdesk to osTicket.
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Link Freshdesk
Fill out the form with required credentials to allow our data migration tool to access information from your current help desk.
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Link osTicket
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Choose the data you need to migrate and set the ticket fields mapping, so the data could be moved in line with your needs
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Migrate small amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to osTicket all data
Once everything's validated, find a quiet time with the minimal load on the support staff and start migrating from Freshdesk to osTicket.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your osTicket import
Our staff would be more than happy to run a customized migration in case you have particular demands.
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