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Freshdesk to Oracle Service Cloud
migration service

Effortless , no special skill set or programming required. A complete Freshdesk to Oracle Service Cloud data migration software.

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Your best tool for Freshdesk to Oracle Service Cloud data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Simply decide on what data you need to migrate and set off with the transition when comfortable.
Effortless transition process
No special expertise required. Just choose what data will go to the target platform and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost vital customer service information.
Automated migration

Afraid that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool interface simple to use as possible.

Connect the help desks, pick records, click ok, and you’re done!

Data maintenance

Your customer info migrates unite and we mean it.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our team members have access to your passwords or other information.

You may be certain with HDM no hacker attacks will take place.

You control the process

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Useful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service supplier, we strive to propose the best possible migration tool. However, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Freshdesk to Oracle Service Cloud

Castle gates

Strong security of your data

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in Oracle Service Cloud.

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Maintained connection between object and people

When migrating your data from Freshdesk to Oracle Service Cloud we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshdesk to Oracle Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshdesk to Oracle Service Cloud work

  • Prepare

    Start by creating Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Freshdesk to Oracle Service Cloud.

  • Fill in the form with required credentials to make it possible for our data migration tool to fetch data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the data you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs

  • Migrate small amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Oracle Service Cloud everything

    Once everything's validated, find a quiet time with the minimal load on the support staff and begin migrating from Freshdesk to Oracle Service Cloud.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Oracle Service Cloud import

Our staff would be more than happy to perform a custom migration if you have particular demands.
Get a price estimation

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