Freshdesk to OneDesk
Effortless, no special knowledge or programming required. A complete Freshdesk to OneDesk data migration instrument.
Your best tool for Freshdesk to OneDesk data migrationNo need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resourcesSkip complex data audit and script development processes. Simply choose customer info you need to move and start the transition immediately.
Effortless migrationNo special knowledge or skill required. Just pick what data will go to the target system and observe the magic happening.
Record completionMigrate your help desk data in full to ensure that no ticket has lost essential customer service details.
Afraid that you’ll have to use advanced skills to migrate your info? Worry not as we made sure that our tool simple to use as possible.
Link the platforms, pick records, click ok, and the migration is ready!
From sender information to phone number connection, your entire database will keep their previous connections intact.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Security is priority
You data is everything which is why we developed a system that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
Choose information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might actually need.
If you are new to data migrations, don’t worry. Useful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Apart from producing great customer support services, we always aim to improve our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are continuously making great strides to increase the core experience.
Reasons to use Help Desk Migration to switch from Freshdesk to OneDesk
Strong security of your dataThe migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department.
Advanced data mappingOur service allows mapping standard and custom fields, thus helping you to be sure that the data end up in the right destinations in OneDesk.
Maintained connection between object and peopleWhen migrating your data from Freshdesk to OneDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Freshdesk to OneDesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshdesk to OneDesk work
Sign up and go to our migration wizard.
Choose and connect your Freshdesk support desk with HDM.
Grant the right to access your OneDesk account.
Express your needs
Let us know exactly what parts of your migration you need to modify
Have your requirements estimated
We'll research your application and get back to you with a price range and a scope of tasks.
Migrate from Freshdesk to OneDesk everything
Transfer all your customer support information in a single push.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
Let a professional run your OneDesk import
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