Freshdesk to ngDesk
migration service

Effortless, no special expertise or programming required. A complete Freshdesk to ngDesk data migration software.

Your best tool for Freshdesk to ngDesk data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.

Save on resources

Skip complex data audit and code development processes. Just pick what data you need to move and set off with the transition when comfortable.

Effortless migration

No special knowledge or skill required. Just choose what data will go to the new solution and enjoy the magic happening.

Record completion

Migrate your help desk info in full to make certain that no ticket is missing vital customer support details.

Simple and easy procedure

You don’t have to bother about scripting or continuously watch each record moved.

Just attach your source and target, tick what you want to migrate and let the system deal with the rest for you.

Data dependency

Your customer info comes complete, you can take our word.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind impenetrable walls. Not even all our team members can see your credentials or other information.

You can be sure that with HDM no data breaches are possible.

Record mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Useful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service supplier, we strive to propose the most effective migration tool. However, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.

Reasons to use Help Desk Migration to switch from Freshdesk to ngDesk

Strong security of your records

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department.

Advanced data mapping

Our service allows mapping standard and even custom fields, thus helping you to ensure that the records end up being in the right destinations in ngDesk.

Maintained link between object and people

When migrating your data from Freshdesk to ngDesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

What you may migrate from Freshdesk to ngDesk

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshdesk to ngDesk work

Prepare
Sign-up and go to our migration wizard.
Link Freshdesk
Pick and link your Freshdesk support desk with HDM.
Connect ngDesk
Give access to your ngDesk account.
Outline your needs
Let us know exactly what components of your migration you need to fine-tune
Have your requirements estimated
We'll research your application and send you with a price and a scope of tasks.
Migrate from Freshdesk to ngDesk all data
Transfer all your customer support information in a single push.