96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Freshdesk to ngDesk
migration service

Effortless , no special expertise or programming required. A complete Freshdesk to ngDesk data migration software.

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Secure and Reputable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've taken into account all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to switch from Freshdesk to ngDesk

Strong security of your records

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in ngDesk.

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When migrating your data from Freshdesk to ngDesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Freshdesk to ngDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Freshdesk to ngDesk work

  • Prepare

    Sign-up and go to our migration wizard.

  • Pick and link your Freshdesk support desk with HDM.

  • Connect ngDesk

    Give access to your ngDesk account.

  • Outline your needs

    Let us know exactly what components of your migration you need to fine-tune

  • Have your requirements estimated

    We'll research your application and send you with a price and a scope of tasks.

  • Migrate from Freshdesk to ngDesk all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your ngDesk import

Our staff would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation

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Help Desk Migration service


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