Freshdesk to ngDesk
migration service
Effortless , no special expertise or programming required. A complete Freshdesk to ngDesk data migration software.
Freshdesk to ngDesk
Your best tool for Freshdesk to ngDesk data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and code development processes. Just pick what data you need to move and set off with the transition when comfortable.Effortless migration
No special knowledge or skill required. Just choose what data will go to the new solution and enjoy the magic happening.Record completion
Migrate your help desk info in full to make certain that no ticket is missing vital customer support details.Simple and easy procedure
You don’t have to bother about scripting or continuously watch each record moved.
Just attach your source and target, tick what you want to migrate and let the system deal with the rest for you.
Data dependency
Your customer info comes complete , you can take our word.
Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind impenetrable walls. Not even all our team members can see your credentials or other information.
You can be sure that with HDM no data breaches are possible.
Record mapping
Pick records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Useful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service supplier, we strive to propose the most effective migration tool. However, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Freshdesk to ngDesk
Strong security of your records
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in ngDesk.Next
Maintained link between object and people
When migrating your data from Freshdesk to ngDesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshdesk to ngDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshdesk to ngDesk work
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Prepare
Sign-up and go to our migration wizard.
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Link Freshdesk
Pick and link your Freshdesk support desk with HDM.
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Connect ngDesk
Give access to your ngDesk account.
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Outline your needs
Let us know exactly what components of your migration you need to fine-tune
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Have your requirements estimated
We'll research your application and send you with a price and a scope of tasks.
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Migrate from Freshdesk to ngDesk all data
Transfer all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your ngDesk import
Our staff would be more than happy to run a personalized migration in case you have particular requirements.
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