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Freshdesk to NetKeeper
migration service

Effortless , no special knowledge or programming required. A complete Freshdesk to NetKeeper data migration software.

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Your best tool for Freshdesk to NetKeeper data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Simply choose the records you need to move and set off with the transition right away.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the target system and see the magic happening.
Record completion
Move your help desk data in full to ensure that no ticket has lost essential customer service details.
Simple and easy procedure

You don’t have to bother about scripting or continuously watch each piece of info moved.

Just link both platforms, pick what you want to migrate and allow the tool do the remainder.

From sender information to phone number connection, all you records will keep their previous data structure intact.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive how you left it.

Security is paramount

Information is key which is why we developed a method that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

You control the process

Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Useful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of providing great customer service, we always want to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to switch from Freshdesk to NetKeeper

Castle gates

Strong privacy of your data

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in NetKeeper.

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Retained connection between object and people

When migrating your data from Freshdesk to NetKeeper we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshdesk to NetKeeper

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshdesk to NetKeeper work

  • Prepare

    Sign up and go to our migration software.

  • Connect Freshdesk

    Opt and connect your Freshdesk support desk with HDM.

  • Give access to your NetKeeper account.

  • Describe your business needs

    Let us know exactly what aspects of your migration you wish to tweak

  • Get your requirements estimated

    We will research your application and send you with a cost and a scope of tasks.

  • Migrate from Freshdesk to NetKeeper everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your NetKeeper import

Our staff would be more than happy to run a customized migration if you have specific needs.
Get a price estimation

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