96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Freshdesk to MSP Anywhere
migration service

Extremely easy , no special expertise or programming required. A complete Freshdesk to MSP Anywhere data migration tool.

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Secure and Reputable
Your passwords along with records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've handled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of information

Why you should use Help Desk Migration to switch from Freshdesk to MSP Anywhere

Strong security of your records

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right destinations in MSP Anywhere.

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Maintained connection between object and people

When migrating your records from Freshdesk to MSP Anywhere we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Freshdesk to MSP Anywhere

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from Freshdesk to MSP Anywhere work

  • Get ready

    Sign-up and go to our migration wizard.

  • Choose and link your Freshdesk support desk with HDM.

  • Grant the right to access your MSP Anywhere account.

  • Outline your business needs

    Let us understand precisely what parts of your migration you wish to adjust

  • Get your preferences estimated

    We shall analyze your case and get back to you with a price range and a scope of work.

  • Migrate from Freshdesk to MSP Anywhere everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
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Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?
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Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your MSP Anywhere import

Our team would be more than happy to run a customized migration in case you have special demands.
Get a price estimation

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Help Desk Migration service


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