Freshdesk to Manage Engine
migration service
Effortless , no special skill set or coding required. A complete Freshdesk to Manage Engine data migration instrument.
Freshdesk to Manage Engine
Your best tool for Freshdesk to Manage Engine data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and script development processes. Just choose what data you need to move and set off with the transition right away.Simple transition process
No tech expertise needed. Just pick what data will go to the new system and enjoy the magic happening.Record structure maintenance
Move your help desk records in full to make certain that no ticket is missing vital customer support details.Automated migration
Scared that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool interface simple to use as it can possibly be.
Connect the platforms, select data, click ok, and you’re done!
Data maintenance
Your information comes complete , you can take our word.
Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind impenetrable walls. Not even all our team members can see your passwords or other information.
You may rest assured that with HDM no data breaches are possible.
You’re in charge
Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Efficient out-of-the-box solution
In just a couple of clicks it is possible to select the data arrangement, when it starts, and how.
Our software took user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer priority
As a data import service provider, we work to propose the most effective migration tool. However, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Freshdesk to Manage Engine
Strong privacy of your information
The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in Manage Engine.Next
Retained link between object and people
When migrating your data from Freshdesk to Manage Engine we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshdesk to Manage Engine
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshdesk to Manage Engine work
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Prepare
Start off by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Freshdesk to Manage Engine.
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Connect Freshdesk
Fill out the form with necessary credentials to permit our data migration tool to retrieve data from your current help desk.
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Connect Manage Engine
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs
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Migrate small amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Manage Engine everything
When everything's tested out, determine a quiet time with the minimal load on the support staff and start migrating from Freshdesk to Manage Engine.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your Manage Engine import
Our staff would be more than happy to perform a personalized migration in case you have particular needs.
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