Freshdesk to LiveChat
migration service
Trouble-free , no special skill set or programming required. A complete Freshdesk to LiveChat data migration tool.
Freshdesk to LiveChat
The best Freshdesk to LiveChat tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid complex data audit and tool development processes. Just choose customer info you need to move and set off with the transition when comfortable.Effortless transition process
No special expertise required. Just select what data will go to the new system and observe the magic happening.Data structure maintenance
Migrate your help desk records in full to make certain that no ticket has lost critical customer service information.Automated tool
Scared that you’ll have to use advanced skills to move your info? Don’t be as we made sure that our tool interface simple to use as possible.
Link the help desks, choose records, click ok, and the migration is ready!
Data maintenance
Your customer data migrates complete and we mean it.
Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our employees have access to your credentials or other information.
You may rest assured that with HDM no hacker attacks will take place.
Data mapping
Pick data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.
Step-by-step instructions
If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service supplier, we aim to deliver the best possible migration tool. Yet, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from Freshdesk to LiveChat
Strong security of your information
The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right places in LiveChat.Next
Maintained connection between object and people
When migrating your records from Freshdesk to LiveChat we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshdesk to LiveChat
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshdesk to LiveChat work
-
Get ready
Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Freshdesk to LiveChat.
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Link Freshdesk
Fill out the form with necessary credentials to make it possible for our data migration tool to retrieve records from your current help desk.
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Link LiveChat
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Select objects
Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs
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Migrate small amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to LiveChat everything
When everything's tested, choose a quiet time with the minimal load on the support team and start migrating from Freshdesk to LiveChat.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your LiveChat import
Our team would be more than happy to perform a personalized migration if you have special needs.
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