96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Freshdesk to LiveChat
migration service

Trouble-free , no special skill set or programming required. A complete Freshdesk to LiveChat data migration tool.

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Secure and Reliable
Your passwords along with data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.
Full & Accurate
We've considered all key peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of data

Why you should use Help Desk Migration to migrate data from Freshdesk to LiveChat

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right places in LiveChat.

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Maintained connection between object and people

When migrating your records from Freshdesk to LiveChat we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Freshdesk to LiveChat

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Freshdesk to LiveChat work

  • Get ready

    Register and go to our migration software.

  • Connect Freshdesk

    Select and connect your Freshdesk service desk with HDM.

  • Connect LiveChat

    Give the right to access your LiveChat account.

  • Detail your needs

    Let us know exactly what components of your migration you would like to modify

  • Have your preferences estimated

    We will investigate your case and send you with a the overall cost and a scope of work.

  • Migrate from Freshdesk to LiveChat everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
Talk to an Expert

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your LiveChat import

Our team would be more than happy to perform a personalized migration if you have special needs.
Get a price estimation

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Help Desk Migration service


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