Freshdesk to LiveAgent
migration service
Smooth , no special expertise or coding required. A complete Freshdesk to LiveAgent data migration instrument.
Freshdesk to LiveAgent
Your best tool for Freshdesk to LiveAgent data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Just pick customer info you need to migrate and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new solution and observe the miracle happening.Record completion
Migrate your help desk records in full to ensure that no ticket has lost critical customer support details.Automated migration
Scared that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool interface is as easy to use as possible.
Attach the help desks, pick data, click ok, and you’re done!
Data dependency
Your information migrates complete , you can take our word.
Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our employees can see your credentials or other information.
You can rest assured that with HDM no hacker attacks will take place.
Record mapping
Choose information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.
Simple & effective
In just a few clicks you will be able to pick what goes where, when it starts, and in what order.
Our software considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we work to deliver the most effective migration tool. Yet, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Freshdesk to LiveAgent
Strong security of your information
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in LiveAgent.Next
Maintained association between object and people
When migrating your data from Freshdesk to LiveAgent we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshdesk to LiveAgent
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshdesk to LiveAgent work
-
Prepare
Start off by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Freshdesk to LiveAgent.
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Connect Freshdesk
Fill in the form with required credentials to allow our data migration tool to retrieve information from your current help desk.
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Link LiveAgent
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
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Choose objects
Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs
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Migrate small amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to LiveAgent all data
When everything's tested out, find a quiet time with the least load on the support team and begin migrating from Freshdesk to LiveAgent.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your LiveAgent import
Our staff would be more than happy to run a customized migration if you have special requirements.
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