Freshdesk to LiveHelpNow
migration service
Extremely easy , no special knowledge or coding required. A complete Freshdesk to LiveHelpNow data migration instrument.
Freshdesk to LiveHelpNow
The best Freshdesk to LiveHelpNow tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Simply choose what data you need to move and start the transition right away.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target system and enjoy the magic happening.Data completion
Transfer your help desk records in full to make sure that no ticket has lost critical customer support details.Automated tool
Scared that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool is as easy to use as it can possibly be.
Connect the platforms, pick data, click ok, and you’re done!
Data dependency
Your information migrates unite , you can take our word.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our employees can see your passwords or records.
You can be sure that with HDM no hacker attacks are possible.
You’re in control
Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service provider, we work to deliver the most effective migration tool. However, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Freshdesk to LiveHelpNow
Strong safety of your information
The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in LiveHelpNow.Next
Sustained connectivity between object and people
When migrating your records from Freshdesk to LiveHelpNow we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshdesk to LiveHelpNow
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshdesk to LiveHelpNow work
-
Get ready
Register and go to our migration service.
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Connect Freshdesk
Opt and link your Freshdesk support desk with HDM.
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Link LiveHelpNow
Grant access to your LiveHelpNow account.
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Outline your requirements
Let us know what aspects of your migration you want to adjust
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Get your needs estimated
We will analyze your case and get back to you with a price and a scope of work.
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Migrate from Freshdesk to LiveHelpNow everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your LiveHelpNow import
Our team would be more than happy to run a custom migration if you have special needs.
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