Freshdesk to Kayako
migration service
Extremely easy , no special expertise or programming required. A complete Freshdesk to Kayako data migration instrument.
Freshdesk to Kayako
The best Freshdesk to Kayako tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Just pick customer info you need to migrate and start the transition immediately.Simple migration
No tech knowledge or skill required. Just pick what data will go to the new solution and observe the miracle happening.Data completion
Move your help desk data in full to make certain that no ticket is missing critical customer service details.Easy procedure
No need to worry about scripting or continuously watch each record transferred.
Just link both platforms, pick what you want to take to a new database and allow the system do the rest for you.
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their initial connections maintained.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is priority
Information is everything which is why we designed a tool that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Record mapping
Pick information that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might ever need.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Outside of producing great customer service, we always strive to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are always making great strides to enhance the core experience.
Why you should use Help Desk Migration to switch from Freshdesk to Kayako
Strong privacy of your data
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in Kayako.Next
Retained relation between object and people
When migrating your records from Freshdesk to Kayako we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshdesk to Kayako
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshdesk to Kayako work
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Get ready
Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Freshdesk to Kayako.
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Connect Freshdesk
Fill in the form with required credentials to allow our data migration tool to fetch records from your current help desk.
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Link Kayako
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Select objects
Choose the information you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs
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Migrate limited amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Kayako everything
Once everything's tested out, find a quiet time with the least load on the support team and start migrating from Freshdesk to Kayako.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Kayako import
Our team would be more than happy to run a personalized migration in case you have special requirements.
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