Freshdesk to Kayako Classic
migration service
Smooth , no special expertise or coding required. A complete Freshdesk to Kayako Classic data migration tool.
Freshdesk to Kayako Classic
Your best tool for Freshdesk to Kayako Classic data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Simply decide on the records you need to move and set off with the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just select what data will go to the target platform and see the magic happening.Record completion
Move your help desk records in full to make certain that no ticket has lost essential customer service information.Effortless procedure
You don’t have to bother about coding or continuously watch each record moved.
Just attach your source and target, pick what you want to migrate and allow the system deal with the rest for you.
Data dependency
Your information migrates unite and we mean it.
Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our staff members have access to your passwords or other information.
You may rest assured that with HDM no hacker attacks are possible.
Record mapping
Pick data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select anything you might actually need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service provider, we aim to offer the best possible migration tool. Nevertheless, our prime concern is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Freshdesk to Kayako Classic
Strong privacy of your information
The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in Kayako Classic.Next
Retained connection between object and people
When migrating your data from Freshdesk to Kayako Classic we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshdesk to Kayako Classic
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshdesk to Kayako Classic work
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Prepare
Start off by preparing Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Freshdesk to Kayako Classic.
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Link Freshdesk
Fill out the form with requested credentials to make it possible for our data migration tool to retrieve information from your current help desk.
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Connect Kayako Classic
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Select objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences
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Migrate small amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Kayako Classic all data
Once everything's tested out, choose a quiet time with the least load on the support staff and begin migrating from Freshdesk to Kayako Classic.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Kayako Classic import
Our staff would be more than happy to run a personalized migration if you have specific demands.
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