Freshdesk to Kapdesk
migration service
Smooth , no special know how or coding required. A complete Freshdesk to Kapdesk data migration tool.
Freshdesk to Kapdesk
Your best tool for Freshdesk to Kapdesk data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Just decide on the records you need to migrate and start the transition immediately.Easy transition process
No specific expertise needed. Just select what data will go to the new platform and see the miracle happening.Record structure maintenance
Transfer your help desk data in full to ensure that no ticket is missing critical customer service information.Automated migration
Afraid that you’ll need special skills to move your info? Don’t be as we ensured that our tool is as easy to use as possible.
Link the platforms, choose records, click ok, and the migration is ready!
Preserved connections
From sender information to phone number connection, your entire database will keep their prior data structure maintained.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Security is priority
You data is key which is why we designed a tool that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.
Data mapping
Choose data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.
Guided migration
If you are new to data migrations, worry not. Helpful and intuitive on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Except producing great customer support services, we always want to improve our customer service.
As a team, we want you to have the best possible service, which is why we are constantly making great strides to increase the core experience.
Reasons to use Help Desk Migration to migrate data from Freshdesk to Kapdesk
Strong safety of your data
The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in Kapdesk.Next
Sustained link between object and people
When migrating your data from Freshdesk to Kapdesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshdesk to Kapdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshdesk to Kapdesk work
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Prepare
Sign up and go to our migration service.
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Link Freshdesk
Pick and connect your Freshdesk service desk with HDM.
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Link Kapdesk
Grant access to your Kapdesk account.
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Clarify your needs
Let us understand precisely what aspects of your migration you need to fine-tune
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Get your needs estimated
We shall investigate your case and send you with a total price and a scope of work.
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Migrate from Freshdesk to Kapdesk everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Kapdesk import
Our staff would be more than happy to perform a customized migration in case you have special demands.
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