Freshdesk to Jira Software
migration service
Effortless , no special skill set or programming required. A complete Freshdesk to Jira Software data migration instrument.
Freshdesk to Jira Software
Your best tool for Freshdesk to Jira Software data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Just decide on what data you need to move and start the transition when comfortable.Simple transition process
No tech expertise required. Just pick what data will go to the new platform and enjoy the magic happening.Record structure maintenance
Move your help desk info in full to make sure that no ticket is missing essential customer service information.Automated migration
Worried that you’ll have to use special skills to move your info? Don’t be as we made sure that our tool simple to use as possible.
Connect the platforms, select data, click ok, and you’re done!
Data maintenance
Your customer info comes complete and we mean it.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind impenetrable walls. Not even all our staff members have access to your credentials or records.
You may be certain with HDM no data breaches are possible.
You’re in charge
Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, don’t worry. Useful and insightful on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service supplier, we work to offer the best possible migration tool. However, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Freshdesk to Jira Software
Strong privacy of your records
The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right places in Jira Software.Next
Retained association between object and people
When migrating your data from Freshdesk to Jira Software we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshdesk to Jira Software
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshdesk to Jira Software work
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Prepare
Start with creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Freshdesk to Jira Software.
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Link Freshdesk
Fill out the form with necessary credentials to make it possible for our data migration tool to fetch data from your current help desk.
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Connect Jira Software
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
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Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs
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Migrate small amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Jira Software everything
Once everything's tested, choose a quiet time with the minimal load on the support team and begin migrating from Freshdesk to Jira Software.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Jira Software import
Our staff would be more than happy to perform a custom migration in case you have specific demands.
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