Freshdesk to Jira Software
migration service
Effortless , no special skill set or programming required. A complete Freshdesk to Jira Software data migration instrument.
Freshdesk to Jira Software
Risk-free and Reputable
Your passwords as well as data are safe with us and will be used for import solely.Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to begin the the migration.Optimal & Accurate
We've taken into account all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of dataReasons to use Help Desk Migration to migrate data from Freshdesk to Jira Software
Strong privacy of your records
The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right places in Jira Software.Next
Retained association between object and people
When migrating your data from Freshdesk to Jira Software we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshdesk to Jira Software
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from Freshdesk to Jira Software work
Prepare
Start with creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Freshdesk to Jira Software.
Link Freshdesk
Fill out the form with necessary credentials to make it possible for our data migration tool to fetch data from your current help desk.
Connect Jira Software
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs
Migrate small amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Jira Software everything
Once everything's tested, choose a quiet time with the minimal load on the support team and begin migrating from Freshdesk to Jira Software.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a professional perform your Jira Software import
Our staff would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation