96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Freshdesk to Jira Service Desk
migration service

Smooth , no special know how or programming required. A complete Freshdesk to Jira Service Desk data migration tool.

More details
Secure and Reliable
Your passwords as well as data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to begin the the migration.
Full & Accurate
We've tackled all key peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to migrate data from Freshdesk to Jira Service Desk

Strong security of your information

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

Next

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right destinations in Jira Service Desk.

Next

Maintained relation between object and people

When migrating your data from Freshdesk to Jira Service Desk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

What you may migrate from Freshdesk to Jira Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge
96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

How does data migration from Freshdesk to Jira Service Desk work

  • Prepare

    Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Freshdesk to Jira Service Desk.

  • Connect Freshdesk

    Fill out the form with requested credentials to permit our data migration tool to retrieve data from your current help desk.

  • Connect Jira Service Desk

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Jira Service Desk all data

    Once everything's tested out, find a quiet time with the least load on the support team and begin migrating from Freshdesk to Jira Service Desk.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Just a moment...
Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Jira Service Desk import

Our staff would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
[/vc_wp_text][/vc_column]
[/vc_row]

Migrieren Sie die Daten ganz allein

Überzeugen Sie sich selbst, dass umziehen von einem Helpdesk zum anderen einfach ist, auch wenn Sie nicht computerversiert sind.
Kostenlose Migration ausprobieren

Lassen Sie einen Spezialisten Ihren Zendesk-Import erledigen

Unser Personal würde sich sehr freuen, eine Änderung der Migration zu machen, wenn Sie speziell Anforderungen haben.
Schätzen Sie den Preis
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
[/vc_wp_text][/vc_column]
[/vc_row]

Migrer les données par vous-même

Constatez par vous-même que le déplacement d'un service d'assistance à un autre est simple, même si vous n'êtes pas très calé en informatique.
Démarrer la migration automatisée

Laissez un expert exécuter votre importation Zendesk

Notre personnel se fera un plaisir d’ exécuter une migration personnalisable au cas où vous auriez des demandes particulières.
Obtenir une estimation de prix
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
[/vc_wp_text][/vc_column]
[/vc_row]

Migra los datos por ti mismo

Ve por ti mismo que transferir desde una mesa de ayuda a otra es sencillo incluso si no tienes conocimientos de informática.
Comienza una migración automatizada

Deja que un especialista lleve a cabo la importación de tu Zendesk

Nuestro personal estará encantado de realizar una migración personalizada en caso si es que tienes requisitos específicos
Obtén una estimación del precio
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
[/vc_wp_text][/vc_column]
[/vc_row]

Migre os dados sozinho

Veja você mesmo que transferir de um help desk para outro é simples mesmo que você não seja muito experiente em computadores.
Inicie uma migração automatizada

Deixe que um perito realize sua importação do Zendesk

Nossa equipe ficaria mais do que feliz em realizar uma migração personalizada se você tiver uma necessidade especial.
Obter uma estimativa de preço
Book a Call
cancel
%s
— %s