Freshdesk to Issuetrak
migration service

Effortless, no special skill set or programming required. A complete Freshdesk to Issuetrak data migration tool.

Your best tool for Freshdesk to Issuetrak data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.

Save on resources

Avoid complex data audit and tool development processes. Just pick customer info you need to migrate and set off with the transition when comfortable.

Simple transition process

No tech expertise required. Just select what data will go to the new solution and observe the miracle happening.

Record structure maintenance

Move your help desk info in full to ensure that no ticket is missing critical customer service information.

Automated migration

Worried that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool interface accessible as it can possibly be.

Connect the help desks, pick records, click ok, and the migration is ready!

Data maintenance

Your customer info comes completeand we mean it.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our employees have access to your passwords or other information.

You may be sure that with HDM no data breaches will take place.

Data mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service supplier, we aim to deliver the best possible migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.

Reasons to use Help Desk Migration to migrate data from Freshdesk to Issuetrak

Strong privacy of your records

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT department.

Advanced data mapping

Our service allows mapping standard and even custom fields, thus helping you to make sure that the records end up in the right places in Issuetrak.

Retained connectivity between object and people

When migrating your data from Freshdesk to Issuetrak we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

What you may migrate from Freshdesk to Issuetrak

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshdesk to Issuetrak work

Prepare
Sign-up and go to our migration software.
Link Freshdesk
Select and connect your Freshdesk service desk with HDM.
Link Issuetrak
Give the right to access your Issuetrak account.
Outline your requirements
Let us know exactly what elements of your migration you need to fine-tune
Have your requirements estimated
We shall analyze your case and send you with a price range and a scope of tasks.
Migrate from Freshdesk to Issuetrak all data
Transfer all your customer service information in a single push.