Freshdesk to Inmoment Customer Experience (CX)
migration service
Smooth , no special know how or programming required. A complete Freshdesk to Inmoment Customer Experience (CX) data migration instrument.
Freshdesk to Inmoment Customer Experience (CX)
Your best tool for Freshdesk to Inmoment Customer Experience (CX) data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and script development processes. Simply choose what data you need to migrate and start the transition right away.Effortless transition process
No special expertise required. Just pick what data will go to the target system and enjoy the miracle happening.Record structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost vital customer support details.Automated migration
Scared that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool accessible as it can possibly be.
Attach the help desks, select records, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, your entire database will keep their prior data structure maintained.
You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Security is priority
Information is key which is why we designed a method that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
Data mapping
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.
Efficient out-of-the-box solution
In only a few buttons to press it is possible to select what goes where, when it goes, and how.
Our developers considered customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Great service first
Outside of producing great customer service, we always strive to improve our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are always making great strides to increase the general experience.
Reasons to use Help Desk Migration to migrate data from Freshdesk to Inmoment Customer Experience (CX)
Strong security of your information
The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right destinations in Inmoment Customer Experience (CX).Next
Maintained relation between object and people
When migrating your data from Freshdesk to Inmoment Customer Experience (CX) we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshdesk to Inmoment Customer Experience (CX)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshdesk to Inmoment Customer Experience (CX) work
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Prepare
Register and go to our migration wizard.
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Connect Freshdesk
Opt and link your Freshdesk support desk with HDM.
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Connect Inmoment Customer Experience (CX)
Grant the right to access your Inmoment Customer Experience (CX) account.
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Outline your business needs
Let us know exactly what parts of your migration you need to tweak
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Get your needs estimated
We will research your application and send you with a total price and a scope of work.
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Migrate from Freshdesk to Inmoment Customer Experience (CX) all data
Transfer all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Inmoment Customer Experience (CX) import
Our staff would be more than happy to perform a custom migration if you have particular needs.
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