Freshdesk to Hiver
migration service
Smooth , no special knowledge or coding required. A complete Freshdesk to Hiver data migration instrument.
Freshdesk to Hiver
Your best tool for Freshdesk to Hiver data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Just choose the records you need to transfer and start the transition right away.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new system and see the wonders happening.Record completion
Transfer your help desk info in full to make sure that no ticket is missing critical customer service information.Automated migration
Worried that you’ll need special skills to move your info? Don’t be as we made sure that our tool accessible as possible.
Connect the help desks, choose data, click ok, and the migration is ready!
Data dependency
Your information comes complete and we mean it.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind impenetrable walls. Not even all our employees have access to your credentials or records.
You may rest assured that with HDM no hacker attacks will take place.
You control the process
Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service provider, we work to deliver the best possible migration tool. Nevertheless, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Freshdesk to Hiver
Strong safety of your records
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in Hiver.Next
Sustained connectivity between object and people
When migrating your data from Freshdesk to Hiver we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshdesk to Hiver
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshdesk to Hiver work
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Prepare
Sign-up and go to our migration service.
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Link Freshdesk
Select and connect your Freshdesk service desk with HDM.
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Connect Hiver
Grant the right to access your Hiver account.
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Detail your requirements
Let us know exactly what parts of your migration you want to fine-tune
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Have your needs estimated
We'll analyze your application and send you with a price range and a scope of work.
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Migrate from Freshdesk to Hiver everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Hiver import
Our staff would be more than happy to run a custom migration in case you have special needs.
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