Freshdesk to HESK
Trouble-free, no special knowledge or programming required. A complete Freshdesk to HESK data migration instrument.
The best Freshdesk to HESK tool made for youThere’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and moneySkip complex data audit and script development processes. Just pick the records you need to migrate and start the transition immediately.
Simple migrationNo tech knowledge or skill required. Just pick what data will go to the new solution and see the miracle happening.
Data completionMove your help desk data in full to make certain that no ticket has lost vital customer service details.
Afraid that you’ll have to use advanced skills to move your info? Worry not as we made sure that our tool is as easy to use as it can possibly be.
Attach the help desks, pick data, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, all you records will keep their prior connections untouched.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Security is paramount
Information is everything which is why we created a system that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
Pick information that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to pick just about everything you might actually need.
Simple & effective
In only a few clicks you will be able to choose what goes where, when it goes, and in what order.
Our tech engineers considered customer experience as a priority and made sure that you will be able to use the system to its fullest.
Great service first
Apart from providing great customer service, we always want to improve our customer service.
As a company, we want you to experience best possible service, which is why we are constantly making great strides to improve the core experience.
Why you should use Help Desk Migration to switch from Freshdesk to HESK
Strong privacy of your dataThe migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department.
Excellent data mappingOur system allows mapping standard and custom fields, thus helping you to be sure that the records end up in the right destinations in HESK.
Retained relation between object and peopleWhen migrating your records from Freshdesk to HESK we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Freshdesk to HESK
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshdesk to HESK work
Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Freshdesk to HESK.
Fill in the form with requested credentials to allow our data migration tool to fetch information from your current help desk.
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
Choose the data you need to migrate and set the ticket fields mapping, so the data could be transferred according to your needs.
Migrate limited amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to HESK all data
When everything's tested, choose a quiet time with the least load on the support department and begin migrating from Freshdesk to HESK.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
Let an expert run your HESK import
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