Freshdesk to Helpy
migration service
Smooth , no special expertise or programming required. A complete Freshdesk to Helpy data migration tool.
Freshdesk to Helpy
Your best tool for Freshdesk to Helpy data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Simply choose customer info you need to migrate and start the transition immediately.Simple migration
No tech knowledge or skill required. Just select what data will go to the target system and observe the miracle happening.Record completion
Move your help desk info in full to make sure that no ticket is missing vital customer service details.Automated migration
Worried that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool is as easy to use as it can possibly be.
Link the help desks, choose records, click ok, and the migration is ready!
Data dependency
Your customer info comes unite and we mean it.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind impenetrable walls. Not even all our team members have see your credentials or records.
You can be sure that with HDM no data breaches will take place.
You control the process
Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Simple & effective
In only a couple of buttons to press it is possible to pick what goes where, when it goes, and in what order.
Our developers took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Customer priority
As a migration service supplier, we aim to propose the best possible migration tool. Yet, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Freshdesk to Helpy
Strong privacy of your records
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right destinations in Helpy.Next
Retained connection between object and people
When migrating your data from Freshdesk to Helpy we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshdesk to Helpy
Help Desk Objects
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Tickets
with replies, notes and attachments
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Contact
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Companies
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Agents
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Agents Groups
Knowledge Base Objects
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Articles
with images and attachments
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Categories
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Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshdesk to Helpy work
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Prepare
Sign-up and go to our migration wizard.
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Link Freshdesk
Choose and connect your Freshdesk support desk with HDM.
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Connect Helpy
Grant access to your Helpy account.
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Outline your needs
Let us know exactly what components of your migration you need to modify
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Have your requirements estimated
We will analyze your case and get back to you with a price and a scope of tasks.
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Migrate from Freshdesk to Helpy all data
Transfer all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. -
The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service. -
Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Helpy import
Our staff would be more than happy to run a custom migration in case you have particular needs.
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